Privacy Policy

Last Updated: March 25, 2025

Privacy Policy: The Marshall Muse Gallery

At The Marshall Muse Gallery, we respect your privacy and are committed to protecting any personal information you provide when visiting our website, signing up for classes, participating in events, renting space, or making purchases. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information when you interact with us:

A. Personal Information

  • Contact details (name, email address, phone number, mailing address) when you register for a class, workshop, or event, or make a booking.

  • Billing information (credit/debit card details) for processing payments. Note: We do not store or retain full payment details; transactions are securely processed through a third-party payment provider.

  • Emergency contact & medical information for children participating in camps or classes.

  • Social media handles if you interact with us on platforms like Facebook, Instagram, or Twitter.

  • Details relating to your appointment (for example, who referred you).

  • Files you upload (if applicable).

  • Billing and shipping address.

  • Details relating to your purchase (for example, your shirt size) when the commerce component of this website becomes available.

B. Non-Personal Information

  • Website usage data (IP addresses, browser type, pages visited) collected via cookies or analytics tools.

  • Class & event preferences based on past registrations.

  • Marketing preferences (informing us whether you have opted in or out of receiving communications).

  • Information about your browser, network, and device.

  • Web pages you visited prior to coming to this website.

  • Web pages you view while on this website.

2. How We Use Your Information

We use your information to:

  • Process registrations, class sign-ups, and event bookings.

  • Manage studio rentals and artist agreements.

  • Send important updates, including class changes, cancellations, or schedule reminders.

  • Improve our website, programs, and customer experience.

  • Comply with legal obligations and protect against fraud.

  • Promote upcoming events, special offers, or gallery news (only if you opt in to marketing emails).

  • Complete bookings scheduled on this website.

  • Fulfill orders made on this website.

  • Power our site analytics.

  • Track and respond to submissions via webform.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal data, including:

  • Encryption & secure servers for payment processing.

  • Restricted access to sensitive information.

  • Regular monitoring of our systems for security vulnerabilities.

Despite these safeguards, no online transmission is 100% secure. By using our services, you acknowledge that you share information at your own risk.

4. Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

  • Payment Processing: Transactions are handled by trusted third-party payment providers (e.g., Square, Stripe, PayPal), and we do not store full card details. Specifically, we use Squarespace Payments, which uses the following:

  • Scheduling Service Provider: We share information with Acuity, a subsidiary of Squarespace, our scheduling service provider, so that they can provide online booking services to us.

  • Online Store Hosting Provider: We share information with Squarespace, our online store hosting provider, so that they can provide website services to us.

  • Email Marketing Provider: We share your contact information with Squarespace, our email marketing provider, so they can send emails on our behalf.

  • Legal Compliance: We may disclose personal data if required by law or to protect the rights, safety, and security of our business or users.

  • Marketing & Analytics: We use Google Analytics to improve our website and marketing efforts, but we do not provide the platform with personally identifiable information.

  • Storage and Data Porting: We also share information with Google Drive for backup storage of our website subscribers’ submissions.

  • Font Services: This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Email & Marketing Communications

  • We only send promotional emails if you have opted in.

  • You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

  • Even if you opt out of marketing, we may still send essential emails related to your class bookings, purchases, or rentals.

7. Children’s Privacy

  • We do not knowingly collect personal information from children under 13 without parental consent.

  • Parents registering their child for a class or camp must provide emergency contact and medical details for safety purposes.

  • If you believe we have unintentionally collected data from a minor without consent, please contact us to have it removed.

8. Data Retention Policy

  • We retain registration and transaction records for legal and operational purposes.

  • Personal data will be deleted upon request unless required for legal, tax, or security reasons.

9. Your Rights & Choices

You have the right to:

  • Request a copy of your personal data.

  • Ask us to update or correct inaccurate information.

  • Request that we delete your information (except where legally required to retain it).

  • Opt out of marketing emails and targeted advertising.

To exercise your rights, contact us.

10. External Links

Our website may contain links to third-party websites (e.g., artist pages, event sponsors). We are not responsible for their privacy policies. Please review their terms separately before providing any personal information.

11. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in regulations or business operations. The latest version will always be posted here on our website.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us.

314 North Church Street, Greensboro, NC